We manage the crisis scenario with our experienced team under the following topics.
Proactive management of the crisis.
Investigating the relationship of potential problem with the product in question, according to the investigation results if the problem is associated with the product, clarification of whether there is a problem due to the active substances, excipients or production method.
Taking the rapid action in order to prevent the conditions that would cause risk for public health, contacting with the Ministry of Health, if necessary ensuring the withdrawal of product from the market with accurate ratings.
Informing the public about the withdrawal in accordance with regulations, laws and company rules and finalization of the process after performing the necessary follow-up actions.
Taking the necessary corrective and preventive actions.